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Our Cancellation Policy
No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.
Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).
When skin is injured, fibrous tissue called scar tissue forms over the wound to repair and protect the injury. In some cases, extra scar tissue grows, forming smooth, hard growths called keloids.
Keloid scars form to protect injured skin.
They can be much larger than the original wound, and are most commonly found on the shoulders, chest, cheeks and ears.
The symptoms of a keloid can include:
Keloids are often more of a cosmetic concern than a health one. You may feel self-conscious if the keloid is very large or in a highly visible location, such as on an earlobe or the face.
Keloid scars may flatten over time but some people may prefer to have them treated or removed surgically.
If you have a keloid scar you'd like to reduce or remove, book an appointment with us!
Please note - Upon booking, our staff will automatically generate a prescription for a steroid injection(s) should you choose to proceed after the consultation. This is sent to our clinic in time for your appointment. You do not have to pick up the medication or do anything else prior to your appointment.
